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Account Pre-Setup Guide

“3rd-party services” refer to Google, Apple, Facebook, X, etc.

First, go to HoYoverse Account Center.

Click “Log In” and choose the third-party provider you use to login to your game.

Login Screen

After logging in, the following can happen:

Third-party Account Linking

This means that the email you used to login is not linked to any Hoyoverse account. Enter a desired password and click “Link”, this will create a new Hoyoverse account and bind it to the third-party login you used.

You can then use this email and password to login to Hoyo Buddy.

Link Email

This means that a Hoyoverse account was created automatically when you logged in with the third-party provider. Click “Link”.

Password and Security

On the next screen, click “Manage” in the “Password and Security” section.

Update Password

Click on “Update” and follow the instructions to set a password for your account.

You can then use this email and password to login to Hoyo Buddy.

Link to Existing Account

This means a Hoyoverse account with the same email already exists. Enter the password of this Hoyoverse account and click “Link” to bind the third-party login to the existing account. If you forgot the password, click “Having problems?” -> “Forgot Password?” to reset it.

You can then use this email and password to login to Hoyo Buddy.

Password Last Updated Date is “-” or “1/1/1”

Section titled “Password Last Updated Date is “-” or “1/1/1””

Password and Security

Follow the same steps as Link Email to set a password for your account.

Account Created Using Steam or PlayStation

Section titled “Account Created Using Steam or PlayStation”
Created with only linked account

Follow the same step as Link Email. You will have to click manage on each section to add an email and password.

If you encounter scenarios not listed above, please find help in the Discord server.

  • Genshin Impact: Paimon Menu -> Settings -> Account -> User Center

  • Honkai: Star Rail:

    • Login Screen: Settings -> Account -> User Center (Recommended if you don’t want to download the entire game)

    • In-Game: Phone -> Account Settings -> User Center

  • Zenless Zone Zero: Menu -> Options -> Account -> USER CENTER

This method will create a new HoYoverse account and link the current saved data on your console to that new account. Linking to an existing Hoyoverse account is not possible.

  1. Launch the Hoyoverse game that you want to link to your Hoyoverse account.
  2. Open the User Center in the game.
  3. Select “Link Account” or a similar option.
  4. Follow the on-screen instructions to link your Hoyoverse account.